Contact Us

Anaheim Public Utilities

Anaheim West Tower
201 S Anaheim Boulevard
Anaheim, CA 92805

Customer Service:
Office Hours – weekdays 8 a.m. to 5 p.m.
Call Center Hours - weekdays 7 a.m. to 5:30 p.m.

or e-mail your questions.

To ask questions about:

Report Electric & Water Service Problems
(24 hours) 714.765.3300
Report power off, wires down, streetlight problems, and water main or hydrant leaks. You also may report streetlight problems online.

Deaf and Hearing Impaired Only - TDD
714.765.5125 TTD

Electric and Water Theft Hotline

Pay Online
Receive your bill via email, make a one-time bill payment, set up and schedule recurring payments, and view payment status and history Access to other features will allow you to turn service on or off, review water and electric use and update your customer profile, all from your laptop, anywhere in the world.Click Here.


Anaheim Public Utilities is a municipal, not-for-profit, utility that delivers reliable water and electricity to the residents and businesses of Anaheim. As a customer, you are also an owner of this utility. It is important for you to know what we are doing to make sure our community has adequate supplies of economical water and electricity, and it is just as important for us to listen to your interests and concerns. So, please feel free to contact me using the ‘Share with the GM’ email link on any utility matter.

Where you can share your thoughts with the Utilities


General Offices


Rebates and Incentives

Anaheim Public Utilities offers more than 50 incentive and assistance programs to help residential and business consumers save energy, water, and money. Find out how you can take advantage.

Residential Savings and Incentives

Business Savings and Incentives

City of Anaheim Communications
Phone: (714) 765-4497
Utilities Communications
Phone: (714) 765-4252

Electrical Engineering

Planning, Design and Construction of projects to expand and upgrade Electric System service capabilities and reliability.

Electric Supply Conditions

Speak with one of our representatives to learn more about the status of California's electric supply and transmission system and how it may affect Anaheim, including our electric rates and service reliability.

Water Engineering

Planning, Design and Construction of projects to expand and upgrade Water System production and distribution capabilities, reliability and water quality.

Water Services

Cross Connection Control

Water Quality

Underground Storage Tank Cleanup Program

Environmental Compliance